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At Five Mile Luxury Car Rental, we understand that you may have some questions about our services, so we've compiled a list of our most frequently asked questions to help you out. If you can't find what you're looking for, feel free to contact us directly and we'll be happy to assist you.

  • What documents are required to rent a luxury car?
    You will need a valid driver's license, passport and a credit card for the reservation deposit. International renters may need an additional international driver's permit.
  • What is included in the rental cost?
    The rental cost typically includes the base rental fee and standard insurance coverage. Additional services, such as chauffeur services or delivery to a specific location, may incur extra charges. Review the pricing details for each car on our website.
  • What is the cancellation policy?
    Our cancellation policy varies depending on the time of cancellation and the specific car model. Review the cancellation terms during the booking process or contact our customer service team for more information.
  • How do I make a reservation?
    To reserve a luxury car, simply visit our website and use our user-friendly online booking system. Select your desired car model, pick-up and drop-off dates, and complete the reservation process by providing the necessary information.
  • Can I rent a luxury car for a special event or occasion?
    Absolutely! Our luxury cars are perfect for weddings, anniversaries, and other special events. Contact our customer service to discuss your specific requirements and any special arrangements.
  • Is there a security deposit required?
    Yes, a security deposit is required at the time of rental. The amount varies based on the car model and is refundable upon the safe return of the vehicle.
  • Are there mileage restrictions on rentals?
    Most rentals come with a daily mileage limit, and additional fees may apply if you exceed it. Check the terms and conditions for each car on our website or inquire with our customer service team.
  • What is the minimum age to rent a luxury car?
    The minimum age requirement is typically 25 years old. However, some models may have higher age restrictions. Check the specific details for each car on our website.
  • What happens if I return the car late?
    Late returns may incur additional charges. It's important to communicate any potential delays with our customer service team as soon as possible to make necessary arrangements.
  • Can I add an additional driver to the rental agreement?
    Yes, you can add one or more additional drivers for an extra fee. Each driver must meet the age and licensing requirements.
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